better telecoms

helping you choose the right telecoms solutions for your needs
better telecoms  ​01484 911 912
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and this is us

Picture

mark and sara

sara says: "mark is the one that talks telecoms - but you normally find him getting others connected, helping people, not just with telecoms, but freely giving advice and assistance, ensuring people don't get ripped off"
mark says: "sara ensures it all happens - not only does she wear many hats within our small business, she is also extremely crafty (in a good way) with many talents, especially silver jewellery
Picture

sharky

sophie (or sharky as she prefers it) is currently home schooled, the travels offer a diverse range of life experiences but we don't leave the cats behind, they have passports too :-)
update: ​sophie has started college
with a young a family commuting and long hours away from that family began to lose its appeal, the comfort and security of working for an employer no longer seemed enough, there was an urge within to do things differently

so in 2002 we set up our own business in the telecoms industry

over the next 10 years, the company grew; employed staff, apprentices, expanded our offices and learnt a lot about business


our successful business won various awards, we were really proud of the  difference we were making to our customers and the local community. 
however, stress took its toll and Mark became ill with pancreatitis something had to change - we had to put our family first

so our old businesses were brought to a close - we found new homes for our customers and staff with companies that we previously worked with and this allowed a smooth transition to this new era​ and we still work together today
​
now we wanted a business that would provide us a better work life balance

and so better telecoms was born

our knowledge within telecoms, our wide range of contacts and also our relationships with suppliers means we offer our customers an independent view into telecoms

unlike those that are constrained to sell a range of products based on what they have in stock at the time, we can make the right introductions for you, creating you a direct relationship with with a supplier that is a good fit for you and your particular requirements

the importance of community

whilst business is important, so too is our community which is why we like to get involved, in fact this picture is from golcar lily day that we both help at

​
from when the business was started we always tried to have good ethics and had a strong approach to CSR before it was a buzzword

​with our original business partner we all agreed on donating 10% of income to good causes and over the years we were privileged to work with lots of great causes and over the 10 years we donated over £140,000 to charities and provided local groups and good causes with a further £25,000 of sponsorship

these days as we are much more of a lifestyle business we do not have the same sort of resources to donate, but we carry on our CSR in different ways

we volunteer for lots of groups and chartities and spend more time than we can normally afford helping our local community

having been a school governor, a trustee to a charity, helps run free to attend business networking groups and though not a web designer Mark designs and manages some free websites for some local causes, Sara face paints for events for free, we both are on our local scouts committee, we provide three sound systems for local events and much more

we believe firmly in “treat others like you want to be treated”, and “what goes around, comes around”
  • The Prince's Trust
  • Bolstor Moor Under 5's Playgroup
  • Christian Aid
  • Magen David Adom (UK)
  • Dog Care Asscoiation
  • DogsTrust
  • British Heart Foundation
  • CMS
  • Rawthorpe Rascals
  • 4th Golcar Scout Group
  • Yorkshire Air Ambulance - more
  • Cheerleaders - more
  • HB&SA - more
  • Thornbury Tigers JFC
  • University of Glasgow
  • Golcar J&I School - more
  • Christopher MacDonald Trust - more
  • Manchester Donkey Sanctuary
  • Kirklees Music School
  • RSPCA
  • Cancer Research
  • St Richards Hospital, Chichester
  • Interserve (Scotland) - more
  • Golcar Parish Church
  • CART - more
  • Kirkwood Hospice
  • Rowley Lane Junior School
  • St. John's Toddler Group
  • Colne Valley Round Table
  • Razzle Dazzle
  • New Life Church
 
  • “Mark's company, Better Telecoms, looks after our telecoms. Although Better Telecoms are outside agents they work as trusted members of our own team. Issues are handled with care and speed and it's obvious that the customer is at the heart of Better Telecoms' thinking.

    I can't fault the advice that we receive (which we take) or the implementation and ongoing management of the solution. If you're considering renewing or upgrading your telco solution (or just want some advice perhaps) Mark is a very solid destination.”

    Geoff Shepherd, Co-Founder and CEO of Giggle Work, Chairman of iSource Group, Chairman of The Yorkshire Mafia
  • “Needed a phone system - only small, posted on linkedin and Mark won us over straight away. What an easy process he made this for us, such a personal service, came to set up himself and spent hours making sure it was right, going that extra mile! Need more people like Mark in the business industry. Thanks so much - will recommend highly and will not go anywhere else for future unit phone systems that is for sure!”

    Carley Jones, Founder/CEO of Kettlebell Kitchen
  • “Mark quickly analysed and suggested a VOIP solution for a web development business which I was on short term contact at in Manchester. The solution replaced an old BT system which was holding back the business severely.

    Mark's strength alongside this initial analysis was the relationship support at installation and after - when a problem occurred, Mark was happy to help when the provider were proving a little slow as he was able to circumvent the normal channel and go straight to the top and illicit a resolution quickly - he even offered support during his holidays in France - excellent customer support!”

    Richard Lodge, Data analytics, CRM and digital advertising professional
  • “We needed a non geographic number urgently, Mark hooked us up with a great number at a very competitive rate, with the minimum of fuss.

    I would recommend his company to anyone.”

    Michael Cluskey, Owner of Go Shred Confidential Shredding
  • “As a BT Gold Distributor I have been dealing with Mark for over 14 years. During this time he has consistently delivered quality business for us to support and Mark and Sara have remained good friends.”

    John Carter, Managing Director at DMSL and Owner, DMSL
  • “I have used Mark and his business for years. His service is outstanding and he always ensured that the needs of my business were met.

    Mark understood my business aims and was always offering new opportunities and ideas as to how best to promote it.

    I would recommend to anyone who is using text messages as part of their marketing plan to speak to Mark.”

    Joanne Hallam, Marketing Director at Total Fitness
  • “I have used Mark for help with SMS campaigns and had fantastic results each time. Mark guides you through the process and nothing is to much trouble to achieve your desired results. A first class service I would recommend to anyone.”

    Howard Rose, Owner at Roses Cleaning Services
  • “Over the past 3 years of working with Mark he has gone out of his way time and time again to ensure excellent communication at every step and to personally oversee the meeting of our needs. I would wholeheartedly recomend Mark.”

    Vicky Pulman, PR & Social Media Account Manager at Bella Design and Marketing
  • “I have used Marks sms experience on a regular basis and would highly recommend this service. Mark and his team have gone above and beyond to provide an excellent service time after time.”

    John Ahern, Sales Director at Total Fitness
  • “We eventually got round to using Mark's SMS service full time for the recruitment side of the business and it has been a great help.

    The product is great. Simple to use but very feature packed and superb value for money.

    Highly recommended and a good guy to boot!”

    Danny Matharu, MD at Hillrich
  • “I couldn't recommend Mark enough for the excellent advice and service they provide their customers with. If you need anything for your telecoms then do not hesitate in looking anywhere else. They go above and beyond what is expected, consistent communication, great advice and smooth delivery.

    Excellent! Thanks!”

    Michelle Veasey, Generating leads for business owners through content marketing and optimising technology

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copyright © 2002-2017 Better Telecoms Ltd
providing businesses with advice and support for...
landlines, ISDN, VoIP, SIP, mobiles, intelligent SIM's, hosted telephony, broadband, data, text messaging, SMS, Office 365, WAN, leased lines, geographic numbers, non-geographic numbers, including the BT portfolio, cloud numbers
  • home
    • services
    • husband and wife
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    • match making
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