better telecoms

helping you choose the right telecoms solutions for your needs
better telecoms  ​01484 911 912
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we help our customers choose the right technologies
a supplier that will suit their personality
then stay with them along this journey
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click here for our personal story
 

simply a husband and wife making a difference to your telecoms

there’s a whole world of telecoms solutions out there; different technologies, different providers, different ways to combine your communications services
​
​we help you decide what’s best for your business
​
as a husband and wife team, we’ve worked in telecoms for a number of years, in fact, that’s where we met!
​
we can use our experience, industry contacts and understanding of telecoms technologies to help you to find the telecoms solution that best suits your needs
 

​we help our customers choose the right technologies

the technology underpinning telecoms has really changed

the old days of having to install lots of telephone lines;
choosing a phone system that you may quickly outgrow;
or worse still invest in something that was unsuited to you;
paying a maintenance contract for it;
being charged for engineer visits to make simple changes;
expensive calls and lengthy contracts - remember those 7 year deals with BT?
​
thankfully they have  gone
but where do you start?  that is where we help...
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making your telecoms work for you

changes in technology allow you to keep in touch with your clients, suppliers and staff in more ways than ever before and cloud technologies can make your business more flexible and efficient than your competitors
our knowledge of telecoms, wide range of contacts and good relationships with suppliers means we can offer our customers an independent view of the telecoms market
however your business is structured; whether it's office-based, widely distributed, lots of field consultants, on the road staff, home workers and so on - we have specialist suppliers for you all
improve your work life balance by giving your business the freedom to be run from anywhere - we do - even whilst we’re travelling in our motorhome across Europe!
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match making

whether you remember Cilla Black and her Blind Dates or are more into Love Island... we help find you a "date", well in the telecoms world at least!

because not only do we help you choose a telecoms solution for your needs but we help you find a supplier that we hope you will get on very well with

and as your needs change, we help ensure you remain with the best solutions and suppliers for those new needs

 

your telecoms equivalent to marriage guidance

good relationships can be a tough path to follow and with the best will in the world a supplier and a customer can often face a problem

​many times these problems are just a mis-understanding or a simple lack of communication and this is where we help our customers

because we remain in the relationship we often get referred to along the lines of "marriage guidance counsellors" and also "translators"

because we understand the position from both the customer and the supplier, we help resolve these mis-understandings

from as simple as explaining it to the other side in more understandable language to demonstrating solutions

but because we have a commitment to our customers and our suppliers it just works, it helps keep the relationship blossoming
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communication

maybe that's why we're in telecoms as
​we love to communicate with you
as keeping in touch with those
around us is very important
and we love to meet you at
face to face networking events
but until then get in touch and say hi

    contact us

Submit
 

business networking

networking is really important for any business and we all have our preferences as different types of networking work for different people
please take a moment to look at two of our favourite ones
and also a blatant plug about Huddersfield

the yorkshire mafia

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Started as a LinkedIn group, Geoff Shepherd wanted to get Yorkshire businesses trading more with Yorkshire businesses. The membership is now over 20,000.

Geoff says "The Yorkshire Mafia brings together executives and stakeholders to meet, network, share experience, learn, build relationships and ultimately trade (where appropriate). All done in a relaxed and sales-free environment."
website

my network

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With monthly meetups at Cafe Ollo in Hudds and Wakey, this is a local group set up to help businesses within the Mid Yorkshire area engage with each other on a more regular basis.

So spread the word and network with other local businesses both off and online. The MYnetwork founding partners are Ramsdens Solicitors LLP, Better Telecoms, The Media Centre and the Mid Yorkshire Chamber of Commerce.
website

mycc

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Standing at the heart of the Halifax, Huddersfield and Wakefield business communities is the
Mid Yorkshire Chamber of Commerce which has been serving them for over 165 years.


Their mission is to is to drive growth among businesses of all sizes across the districts, by providing relevant and valuable support and benefits, events, conferences, collaboration and access to key local decision makers.
website
 
  • “Mark's company, Better Telecoms, looks after our telecoms. Although Better Telecoms are outside agents they work as trusted members of our own team. Issues are handled with care and speed and it's obvious that the customer is at the heart of Better Telecoms' thinking.

    I can't fault the advice that we receive (which we take) or the implementation and ongoing management of the solution. If you're considering renewing or upgrading your telco solution (or just want some advice perhaps) Mark is a very solid destination.”

    Geoff Shepherd, Co-Founder and CEO of Giggle Work, Chairman of iSource Group, Chairman of The Yorkshire Mafia
  • “Needed a phone system - only small, posted on linkedin and Mark won us over straight away. What an easy process he made this for us, such a personal service, came to set up himself and spent hours making sure it was right, going that extra mile! Need more people like Mark in the business industry. Thanks so much - will recommend highly and will not go anywhere else for future unit phone systems that is for sure!”

    Carley Jones, Founder/CEO of Kettlebell Kitchen
  • “Mark quickly analysed and suggested a VOIP solution for a web development business which I was on short term contact at in Manchester. The solution replaced an old BT system which was holding back the business severely.

    Mark's strength alongside this initial analysis was the relationship support at installation and after - when a problem occurred, Mark was happy to help when the provider were proving a little slow as he was able to circumvent the normal channel and go straight to the top and illicit a resolution quickly - he even offered support during his holidays in France - excellent customer support!”

    Richard Lodge, Data analytics, CRM and digital advertising professional
  • “We needed a non geographic number urgently, Mark hooked us up with a great number at a very competitive rate, with the minimum of fuss.

    I would recommend his company to anyone.”

    Michael Cluskey, Owner of Go Shred Confidential Shredding
  • “As a BT Gold Distributor I have been dealing with Mark for over 14 years. During this time he has consistently delivered quality business for us to support and Mark and Sara have remained good friends.”

    John Carter, Managing Director at DMSL and Owner, DMSL
  • “I have used Mark and his business for years. His service is outstanding and he always ensured that the needs of my business were met.

    Mark understood my business aims and was always offering new opportunities and ideas as to how best to promote it.

    I would recommend to anyone who is using text messages as part of their marketing plan to speak to Mark.”

    Joanne Hallam, Marketing Director at Total Fitness
  • “I have used Mark for help with SMS campaigns and had fantastic results each time. Mark guides you through the process and nothing is to much trouble to achieve your desired results. A first class service I would recommend to anyone.”

    Howard Rose, Owner at Roses Cleaning Services
  • “Over the past 3 years of working with Mark he has gone out of his way time and time again to ensure excellent communication at every step and to personally oversee the meeting of our needs. I would wholeheartedly recomend Mark.”

    Vicky Pulman, PR & Social Media Account Manager at Bella Design and Marketing
  • “I have used Marks sms experience on a regular basis and would highly recommend this service. Mark and his team have gone above and beyond to provide an excellent service time after time.”

    John Ahern, Sales Director at Total Fitness
  • “We eventually got round to using Mark's SMS service full time for the recruitment side of the business and it has been a great help.

    The product is great. Simple to use but very feature packed and superb value for money.

    Highly recommended and a good guy to boot!”

    Danny Matharu, MD at Hillrich
  • “I couldn't recommend Mark enough for the excellent advice and service they provide their customers with. If you need anything for your telecoms then do not hesitate in looking anywhere else. They go above and beyond what is expected, consistent communication, great advice and smooth delivery.

    Excellent! Thanks!”

    Michelle Veasey, Generating leads for business owners through content marketing and optimising technology

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providing businesses with advice and support for...
landlines, ISDN, VoIP, SIP, mobiles, intelligent SIM's, hosted telephony, broadband, data, text messaging, SMS, Office 365, WAN, leased lines, geographic numbers, non-geographic numbers, including the BT portfolio, cloud numbers
  • home
    • services
    • husband and wife
    • right technologies
    • making it work
    • match making
    • marriage guidance
    • contact us
    • networking
    • testimonials
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